Cooper’s New Reality Garage, Privacy Policy
Effective Date: December 1, 2017
Last updated: June 15, 2016

Welcome to Cooper’s New Reality Garage!

Cooper’s New Reality Garage Ltd, and its subsidiaries and affiliates (collectively, “CNRG”) respect the privacy rights of our online visitors and recognize the importance of protecting all information that you may choose to share with us. To further this commitment, we adopted this Online Privacy Policy (“Privacy Policy”). By using CNRG’s websites, games, and online services to which this Privacy Policy has been attached (collectively, “website(s)”), you consent to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.



Q1. Why does CNRG have this policy?
Q2. What information does this Privacy Policy cover?
Q3: How do we collect personal information?
Q4: How do Cookies work?
Q5: How do we use your information?
Q6: With whom do we share your information?
Q7: How can you ask questions, or send us comments, about this Privacy Policy?
Q8: How will you know if we amend this Privacy Policy?

Q1. Why does CNRG have this policy?
A1: CNRG’s mission is to bring about happiness through excellence in game design. Allowing you to have confidence in our products and online practices is essential to our aspirations and success. To demonstrate our concern for your privacy, we have developed this Privacy Policy which tells you - in simple, plain language - how we collect, store, use, and disclose the information you provide us.

Q2: What information does this Privacy Policy cover?
A2: We do not require personal information to access our website and games. However, if you prefer not to disclose personal information, you may not be able to enjoy certain features of our website and games. The information we may collect through our websites and games will generally fall into one of the following categories (please carefully read and understand the definitions of the terms below, as these terms may be used repeatedly throughout the rest of this Privacy Policy):
Information you voluntarily provide us.
Personally Identifiable Information ("PII") such as your name, mailing address, e-mail address, phone number, credit card information (including billing and shipping information), or other information that allows us to personally identify or contact you online or off.
However, PII does not include all information about you.
First, if you share PII about yourself in an open format (e.g., on a social network, in user-generated content elements of our websites, etc. - see below for more detail) it will not remain private or be protected by this privacy policy.
Second, PII would not include any information collected by CNRG through any means other than on the websites on which this Privacy Policy appears. This means that information collected on other websites, information collected in paper form, etc., is not covered by this Privacy Policy. Please note that even though CNRG may provide links to other websites, including CNRG international affiliates and websites maintained by other entities, CNRG is not responsible for the content, activities, or information collection that occurs thereon.
Third, PII does not include information that is not personally identifiable or is collected in the aggregate unless that information is combined with other information to become identifiable. Aggregate or combined information includes data that is related to you but studied as a group and does not identify you specifically.
Demographic Information, which may include the following types of information about you: age or date of birth, educational level, gender, products owned/played, favorite games, genres, subjects and characters, and other non-personal or survey-type information including hobbies, attitudes, interests, and skills.
Login Information such as username and password, secret answers to certain security questions, or other similar information that allows us to uniquely identify your account or authenticate you prior to giving you access to your account information or certain online activities. For some online accounts, certain login information such as your username may, itself, be personal (like an e-mail address) or tied to other personal information.

Information passively or automatically collected.
Technical Information, which may include certain information or characteristics about your computer or mobile system, including the type of computer or mobile operating system and browser you use, your computer or mobile phone’s Internet Protocol ("IP") Address, and the names and versions of programs installed on your computer or mobile phone. For the most part, technical information such as the types described above remains anonymous (i.e., does not identify you personally), but in some cases can be traced back to personal information such as an e-mail address.
Usage Information, which may collectively include non-personal information about: (i) how you use, browse, or view content on our websites or games ("Website usage" or "browsing" data), (ii) what products you buy or download online ("history"), and (iii) how you perform and progress on certain CNRG games ("play data"). Certain usage information may be linked or tied to other information in your account, including PII.

Q3: How do we collect personal information?
A3: We may collect PII, demographic information, and login information from our users when they:
Register for our websites
Download our games on their mobile device.
Subscribe to our newsletter
Participate in polls, surveys, and questionnaires
Participate in contests, sweepstakes, or other promotions
Use tell-a-friend features
Register a product that you have purchased
Receive customer or technical support
In addition to the voluntary information collection activities, we may also use various technologies, including cookies, web beacons, and log files, to passively or automatically collect information.

Cookies: Cookies are pieces of information that a website sends to your computer while you are viewing the website. We and other companies use cookies for a variety of purposes. For example, when you return to one of our websites after logging in, cookies provide information to the website so that the website will remember who you are. You can choose to have your computer warn you each time a cookie is sent, or you can choose to turn off all cookies. You can do this through your browser (like Internet Explorer, Firefox or Safari) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, your access to some features and services may not function properly.

Web Beacons: Web beacons are small pieces of data that are embedded in images on the pages of websites and in our e-mail communications. We may use web beacons for technical purposes such as analyzing website traffic patterns, consumer interests, and the effectiveness of our communications with our users. These technical methods may involve transmitting information either directly to us or to another entity authorized by us to collect information on our behalf.

Log Files: Log files are files that record web activity and gather non-personal information about your visit to or use of our websites. Log files may help us capture technical and usage information. We may use information captured through log files such as an IP Address (together with your personal information) to troubleshoot technical problems, maintain online safety and security, and if necessary, prohibit or restrict access to our online services by certain users.

Q4: How do Cookies work?
Cookies’ categories: 
For the cookies used on our websites, we use the following categories:
Strictly Necessary Cookies
These cookies are essential to enable you to browse around our websites and use its features such as accessing secure areas of the website. Without these cookies, services like logging, contributing to the community and goodies ordering cannot be provided.
Anonymous Usage statistics Cookies
Used amongst coordination with 3rd party analytics service provider, these cookies collect information about how you use our websites — for instance, which pages you go to most often, and if you get error messages from web pages. These cookies also might be used used to let affiliates know if you came to one of our websites from an affiliate and if your visit resulted in the use or purchase of a product or service from us, including details of the product or service purchased. These cookies don’t collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous. These cookies are only used to improve how our website works and then make them easier for you to navigate.
Functionality Cookies
These cookies allow our website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. The information these cookies collect will not personally identify you, and they cannot track your browsing activity on any other websites.
Your options face with the Cookies: 
Through your browser (like Internet Explorer™, Firefox™, Opera™, Chrome™ or Safari™) settings you can choose at any time and for free to have your computer warn you each time a cookie is sent, to accept the cookies or to turn off all cookies.
Cookies’ acceptation
If you choose to accept the cookies these cookies could be temporarily stock in a dedicated space of your browser. The cookies will be only readable by us.
Cookies’ refusal
You can do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, your access to some features and services may not function properly.
The different ways to carry out your rights:
For Internet Explorer™ :
For Safari™ :
For Chrome™ :
For Firefox™ :
For Opera™ :

Q5: How do we use your information?
A5: We may use the information we collect from you, regardless of the type of information, in the following ways:
To personalize and enhance your experience and to allow us to deliver the type of content and offerings that may be of interest to you;
To deliver, provide, and repair products or services;
To send you mandatory communications such as welcome letters, purchase confirmations, recall announcements, or other similar transactional or administrative notices;
To establish and maintain customer accounts and billing records;
To contact you about our products and services and better direct specific offers or promotions to you;
To monitor website statistics;
To monitor our customer service employees;
To establish your online account and authenticate you during log-in;
To quickly process your requests for information;
To allow us to respond efficiently to your questions;
To administer a contest, promotion, survey, or other feature;
To send you promotional material; and
To allow us to disclose your information to the extent permitted by law, as described more fully below.

Q6: With whom do we share your information?
A6: CNRG may share your information, including (in some cases) your PII and login information, in the following situations:
When we share your information with the family of CNRG companies, including our subsidiaries, parent company, or international companies. This allows us to get a better understanding of who our consumers are worldwide, improve our products based on global needs and interests, and market our products using local resources and based on local interests.
If we are bought or acquired by another company (either fully or partially), merged with another company, or experience a reorganization, bankruptcy, or other similar event. If any of these events occur, your information may be shared with our successor or assign (i.e., the new company or the company that takes over), subject to the notification procedures set forth in the section entitled "Changes to this Policy" (see below).
When disclosures are required by law or are meant to help protect the security and safety of our websites, we may disclose any information we have collected, regardless of time. We will make this type of disclosure only as permitted or required by law, or when we believe in good faith that it is necessary: (i) to protect your safety or security, including the safety and security of your property; (ii) to protect the security of our websites or third parties; and/or (iii) to enforce our Terms of Use, contest, sweepstakes, promotion, or game rules.

Q7: How can you ask questions, or send us comments, about this Privacy Policy?
A7: If you have questions or wish to send us comments about this Privacy Policy, please e-mail or contact us at:
Cooper’s New Reality Garage, Inc.
2 – 683 Dease Road, Kelowna, BC, V11X 4A4

Any personal information you provide to the above e-mail and postal mail addresses will not be used to send you promotional materials, unless you request it.

Q8: How will you know if we change this Privacy Policy?
A8: We may amend this Privacy Policy at any time. If we make any material changes in how we collect, use, or share your personal information, we will prominently post notice of the changes on the websites covered by this Privacy Policy. Any material changes to this Privacy Policy will be effective 30 days following our posting of notice of the changes on the websites covered by this Privacy Policy.